21+ Shipping is free past $80 across the US — carts over $150 take an automatic 10% off.

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HOME·Track your order

Follow your parcel

Give us any one of three things — the order number, the email on the order, or the phone — and we'll pull the latest carrier scan. No login needed.

One field is enough. The contact box matches the order email, the phone's last 10 digits, or the last name on the order.

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What each status actually means

  • Pending payment

    We have the order; the charge hasn't settled. That usually resolves in minutes — past the 2-hour mark it means the card declined, and the order cancels itself.

  • Processing

    The charge went through and the order sits in the pick queue at the warehouse. Tracking hasn't been created yet.

  • Shipped

    The carrier has scanned the box. A tracking number hits your inbox inside 30 minutes.

  • Out for delivery

    The parcel is on a truck and due today — this one comes from the carrier, not us.

  • Delivered

    The carrier logged a delivery scan at your address. Nothing there 24 hours later? Jump to the lost-package answer in the FAQ below.

  • On hold

    Something needs a human look — a bad address, a payment flag, an age-verification check. Expect an email from us inside 24 hours.

Tracking questions, answered

How fast does Disposable Vape Shops actually ship?
The typical delivery window is 2-5 business days. Get the order in before 2 PM CT on a weekday and it usually leaves our US warehouse the same day.
Tracking shows delivered, but there's no package. Now what?
First sweep the usual hiding spots — a neighbor's porch, a side gate, behind a pillar. Still nothing after 48 hours? Email service@disposablevapeshops.com with your order number and we'll open a claim with the carrier and send a replacement free of charge.
Can I switch the delivery address after ordering?
Yes, while the order is still unshipped — email service@disposablevapeshops.com inside 2 hours of ordering. The moment a USPS or UPS label prints, the address can no longer be touched.
Is the packaging discreet?
Completely. Orders travel in unmarked brown boxes with zero vape, tobacco, or nicotine branding on the outside.
Will someone need to sign at the door?
No signature needed. Because Disposable Vape Shops verifies you're 21+ at checkout, the box moves like any ordinary parcel and can be left at the door.