HOME·FAQ
Questions, answered
Short answers on shipping, age rules, payment, authenticity and returns. Anything device-specific lives on that device's page.
Are your disposable vapes authentic?
Every unit on this shelf comes through our direct US supply chain, and each box carries the maker's scannable authenticity code. Scan it when the package lands. Counterfeits and clones never make it into stock here.
How fast do you ship?
Same or next business day out of Kenner, LA, in a plain unmarked box. US shipping is free past $80, and carts over $150 take an automatic extra 10% off.
Do I have to be 21 to order?
Yes, without exception. Federal law sets 21 as the floor for vapor products, and an age check runs on every single checkout before an order ships. See how age verification works.
What payment methods do you accept?
Standard credit and debit cards. The card step runs on a PCI-DSS-certified processor, and the exact options for your order appear at checkout.
Do you ship to my state?
Most of the country, yes. A handful of states and local jurisdictions restrict flavored vapor deliveries; when an address falls under one of those rules, checkout stops the order before your card is charged, so an undeliverable order never costs you anything.
Is my order discreet?
Yes. The box is plain cardboard with no product names or store branding printed anywhere on it.
Can I return a product?
Anything that lands damaged, defective, or different from what you ordered is covered for 30 days from delivery. Email support with your order number and photos and we sort it. Full terms sit in the refund and returns policy.
How do I track my order?
Every shipment gets a tracking link in its confirmation email, and the order tracking page accepts your order number any time.
Is Disposable Vape Shops legit?
Yes. This is a US store shipping out of Kenner, LA, stocking 24 disposable brands sourced through a direct US supply chain. Checkout is age-verified 21+, cards run on a PCI-DSS-certified processor, and a 30-day window covers anything that shows up damaged, defective or wrong.
Why do you only sell disposables?
Because that is the shelf we know. Stocking one category deep beats running a thin everything store: 24 brands of disposables, zero coils, zero juice bottles. Pick a device and a flavor from the disposable vapes shelf and check out.
My new device is not working — what do I do?
Two fixes clear most of these. Peel every sticker off the mouthpiece and the USB-C port, then charge it for 15–20 minutes, since batteries often arrive close to empty. Still no fire after that? Email us within 30 days of delivery and a replacement goes out.