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Contact us
A person reads every email, not a queue bot. Expect an answer inside one business day, US hours.
Order stuck in transit, a device acting up, or just unsure which puff count suits you? Send it to the address below. Email is the one channel we actually staff, and nearly every message gets a reply the same or next business day.
service@disposablevapeshops.com
Before you write in
How do I check my order status?
The order tracking page pulls live carrier status from your order number. Nothing showing? Email service@disposablevapeshops.com with the number and we check from our side.
What is your return policy?
30 days of cover on anything that shows up damaged, defective, or not the item you ordered. The full text sits on the refund and returns page; send your order number plus photos and we handle it.
Do you ship to my state?
To most of them. Some states and local jurisdictions bar flavored vapor deliveries, and if your address sits inside one, checkout stops the order before your card is ever charged.